Complex illness treatment without the wait

RTHM Direct is your connection to the latest promising treatments for Long COVID, ME/CFS, POTS and MCAS, right from home.

Currently available in:
California, Colorado, Florida, Illinois, Maryland, Massachusetts, New York, North Carolina, Ohio, Oregon, Texas, Virginia, Washington. More states to come.

Only pay if your prescription is approved.
Questions? Call us at +1 (408) 668-1880

Same-day access

Get approved and access treatments as fast as one business day

Expert guided

Medication assessments are created by clinicians specializing in complex illnesses

Affordable price

Starting at $49, our consultation fee is less than most specialty provider copays

Supporting your journey to better

We know living with complex chronic conditions is a frustrating, long-winding road. It can take months to see a doctor, get a diagnosis, and access the right medications to alleviate your symptoms. While the world waits to unravel what’s behind this mysterious and debilitating condition, you shouldn’t have to put your life on hold.  

That’s why we created RTHM Direct, an online treatment platform offering low-risk prescriptions for Long COVID, ME/CFS, POTS and MCAS.

Find treatments for infection-associated chronic conditions

Click on the conditions below to learn more about the causes, symptoms, and treatments.

Long COVID

Mast Cell Activation

ME/CFS

Dysautonomia

How does it work?

Access to medications as easy as 1-2-3

Fill out a condition assessment.

1

Share your symptoms, current conditions, allergies and complete a health assessment.

Our clinicians will review your health profile.

2

An expert clinician from RTHM’s provider team will review your case and prescribe if appropriate. Pay zero fees if you’re not approved.

Get approved and pick up your prescription.

3

Pick up and pay for the prescribed treatments at your pharmacy. Start your treatment in as early as 1 business day.

Pricing

Metformin

〰️

Ivabradine

〰️

Propanolol

〰️

Guanfacine

〰️

Pyridostigmine

〰️

Ketotifen

〰️

Midodrine

〰️

Low Dose Naltrexone

〰️

Metformin 〰️ Ivabradine 〰️ Propanolol 〰️ Guanfacine 〰️ Pyridostigmine 〰️ Ketotifen 〰️ Midodrine 〰️ Low Dose Naltrexone 〰️

Online Consultation

Starting at $49

90 Days of Medication

Pay at Pharmacy

Only pay if your prescription is approved.
Questions? +1 (408) 668-1880


Transforming care for complex chronic conditions

We’re working to make care for infection-associated chronic conditions accessible to everyone in need.

These conditions lack a straightforward treatment path. Improvement and recovery often require exploring various medications, supplements, diet and lifestyle adjustments, and mind-body interventions.

We structure our care in a way that advances the science towards better predicting what will help each patient, shortening the path to effective treatment. 

Better care for complex conditions also means creating new tools to quickly understand each patient’s unique case, streamline diagnostic testing and logistics, measure health outcomes to evaluate treatment impact, provide guidance on diet and lifestyle adjustments, and offer robust support for all the questions that arise along the way. 

RTHM Patient voices 

"I lost years of my life feeling like I needed a heart transplant. My doctors told me there wasn’t a medication that treated POTS and I actually believed them! Until I found RTHM Direct."

— Lauren @potszebra

“RTHM has been a huge lifeline in a maze of finding out what’s happening to my life with Long COVID and effective treatments for such complex, new issue”

— Jen C.

“RTHM is peak healthcare and should be used as a blueprint for a new standard of care all over. Thank you for saving me”

— Elizabeth G.

It’s personal for us

We launched our company in 2022 to bring virtual care to a population searching for answers, then doubled down on discovering the best course of treatments to improve patients' lives. 

Michael

Jennifer

Snyder, PhD

Curtin, MD

Scientific Advisor and Cofounder

Chief Medical Officer and Cofounder

Ryan

Kellogg, PhD

Chief Executive Officer and Cofounder

And in case you missed anything.

  • It costs $49-$59 per consultation plus the cost of the medication at the pharmacy. The consultation cost is often more affordable than typical specialist copays.

    For the cost of non-compounded medications obtained from the pharmacy, you have the option to utilize the CareCard coupons we provide to get a significant discount on the price on the medication itself.

    For compounded medications (like LDN & ketotifen), there is a cash price with our partner compounding pharmacy that varies based on the dose and # of capsules dispensed. Generally insurances don't cover compounded medications. We chose our partner pharmacy (after speaking with several) because they provide very competitive prices and high quality.

  • RTHM Direct does not require an appointment with a provider or pharmacist. A RTHM clinician will review the information you have provided in your assessment and decide whether a medication is appropriate for you.

  • To obtain a refill for your medication, you will need to fill out the refill flow in the RTHM Direct Dashboard at least 5 days before you run out of your medication. (RTHM Direct medications are not eligible for automatic refills from the pharmacy.)

    Each RTHM Direct consultation that results in an approval includes prescribing for up to a 90-day supply of the medication. If you are new to the medication, you are prescribed a 30 day supply with instructions on how to start at a low dose and taper up slowly to find the dose that works best for you. Five days prior to running out of the 30 day supply, fill out the renewal flow on your RTHM Direct Dashboard so we can see how you are doing on the medication and prescribe the best dose for your follow up 60 day supply. If you are on a stable dose of the medication already, you will receive a 90-day supply of the medication.

    For patients seeking a medication they have not taken before, we will supply with you a 30-day prescription during which you will titrate up your dose.

    We will then prescribe the next 60 days of treatment at the dose that works best for you. In future consultations, when you are on a stable dose of medication, you’ll be able to get 90 day resupplies.

    For patients who are on a stable dose on medication, you will receive a prescription for 90 days supply.


  • RTHM Direct is currently able to serve patients located in the following US states: CA, CO, FL, IL, MA, MD, NC, NY, OH, OR, TX, VA, and WA.

    We are working on expanding to additional US states. Please email direct@rthm.com to let us know if you have a state you'd like us to expand our services to!

    We are not able to serve patients outside of the USA at this time.

  • At this time, RTHM Direct does not accept insurance (including Medicare or Medicaid) for the consultation cost.

    For the cost of non-compounded medications, we provide CareCard coupons for a significant discount on medications at the pharmacy you select during the medication eligibility questionnaire.

    For compounded medications, there is a cash price for the medications that depends on the dose and number of capsules dispensed. Insurance generally doesn't cover compounded medications.

  • Anyone 18 years of age or older located in one of the US states we operate in can access RTHM Direct services.

  • No. RTHM Direct does not replace your primary care provider. It is important to have/keep a relationship with a trusted clinician who can take a more comprehensive look at your health and advise you on additional testing and treatments.